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HR Past Due
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Managers Behind on QAs
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Open Service Recovery
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My Open To-Do's
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Dusting (Weekly Avg)
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Patient Sat (7d)
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📦 New Supply Requests
📌 Top of Mind
Ongoing initiatives, projects, and situations to keep front-and-center. Different from to-dos — these stay until you unpin.
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📝 My Top To-Do's
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📅 Coming Up This Week
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🔴 Critical Alerts
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⚡ Recently Completed by Aaron
Floor care requests Aaron has marked complete in the last 24 hours.
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👥 Team Pulse
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👥 Team Performance
Individual scorecards for each manager. Click any manager to see their detailed history.
📄 Submitted Rounds
Signed-off rounds from 1st Main (Cari), 2nd/3rd Main (Bill), and East (Inez). Click Export PDF to download.
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🤝 1:1 Meeting Tracker
Log topics, action items, and follow-ups for your weekly 1:1s with each manager.
⏳ Open Action Items
Action items from past 1:1s that haven't been marked complete.
📊 QA & Customer Rounds Tracker
Enter the cumulative numbers from your QA report. Targets reset each period (Oct 1 / Apr 1). Period auto-detects from today's date.
🔍 Calibration Check
Compares Dusting (objective truth) vs Customer Rounds (what patients say) vs Manager's QA (what manager reports). Big gaps signal coaching opportunities.
📈 Entry History
All weekly entries this period. Newest first.
👀Housekeeper Observation
Quick observation of a housekeeper in action. Saves to the same Patient Experience table the rounds apps use.
🏨Discharge Room Inspection
Inspect a freshly-cleaned discharge room before next admit.
📋 Recent PE Audits (last 14 days)
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💚 Patient Experience
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🔍 Today's Rounds
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🚨 Open Service Recovery
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⚡ Floor Care
What Aaron is working on + pending floor care requests from managers.
📥 Pending Requests
📅 Aaron's Active Projects
📦 Supply Orders
Purchase requests from Aaron (Floor Force). Open each item on its vendor, then mark the request Ordered — Aaron sees the confirmation in his app.
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💚 HCAHPS Scores
Enter monthly patient-experience scores. Saved centrally and pushed live to the housekeeper displays. Goal applies to all units.
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Manage units — tap a campus badge to cycle Main / East / Both
📺 Housekeeper Displays
Open on a TV / digital sign in the EVS area. Auto-refreshes every 20s and re-themes monthly. Shows whichever month has the latest data.
Open Main Display →
Open East Display (Overall + East CDU) →
📝 To-Do's
Personal tasks + items you've delegated to your team. Click checkbox to mark complete.
📅 All Projects & Events
Cross-team view of all scheduled events. Click to edit.
📤Send Task to Team
Dispatch a request to a specific manager. They'll see it in their app's 📥 Incoming Referrals card and can claim/resolve it.
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🌐All Dispatch Activity
Every referral across the suite — Inspect fails, PE complaints, cross-shift referrals, OM/RRDO sends. Read-only; recipients close their own.
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🪣Aaron — Recently Completed
Floor Force resolutions, so you can see what Aaron's been knocking out without opening his app.
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🔥Hot Spots
Each manager's rounds app shows these as priority units that must be checked every shift. Changes propagate next time their app loads.
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Active Employees
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Past Due Items
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Due This Week
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In Pipeline
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Data Completeness
⚠️ Past Due by Manager
🚀 Pre-Employment Pipeline
🎂 Birthdays This Month
🎉 Anniversaries This Month
📋 Progressive Counseling Thresholds (Rolling 12 months from incident date)
• Tardy = 0.5 points · Call-off = 1 point · Leave Early = 0.5 points
• Up to 3 consecutive call-offs (within 7 days) count as 1 occurrence · 4–6 = 2 · 7–9 = 3
• Dr. notes and FMLA do NOT count against the employee
• 4 occurrences → Level 1 PC · 5 → Level 2 Written PC · 6 → Final PC · 7 → Termination
• Tardy = 0.5 points · Call-off = 1 point · Leave Early = 0.5 points
• Up to 3 consecutive call-offs (within 7 days) count as 1 occurrence · 4–6 = 2 · 7–9 = 3
• Dr. notes and FMLA do NOT count against the employee
• 4 occurrences → Level 1 PC · 5 → Level 2 Written PC · 6 → Final PC · 7 → Termination
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At/Past Termination
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Final PC Level
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Level 2 Written
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Level 1 Counseling
⏰ Employees by Occurrence Count
Sorted by points (highest first). Dr. notes and FMLA don't count toward total.
📋 Recent Occurrence Log
🌴 Vacation / Sick / Personal Tracking · Quick deduct here; tier setup, manual adjustments, resignation calculator, and bulk import live in the Office Manager app.
🌴 PTO Balances
Click any row to log used time. Days/Wk shown as set in Office Manager — blank means not yet configured.
☣️ Haz Waste Inventory
Quarterly Stericycle lab pack inventory — items and photos captured as you walk the storage area. Locked to your login.
🗂️ Inventory History
Every past inventory stays here — tap one to view it above.
📄 SDS Library
One SDS PDF per chemical — uploaded once, reused every quarter, and bundled into the Stericycle export. Name must match the item's chemical name to link up.